Update on Training and Lock Your Phones

Update on Training … and please, lock your phones!

Well, it’s been quite awhile since I last posted!  Lots of things have happened … I made it through the six-week “in house academy” and passed my test with a 99.9% correct score!  As my daughter would say, I “kicked the stuffing” out my exam.  🙂

Now I am working one-on-one with a trainer, and answering non-emergency phone calls.  I will start answering 911 calls next month.  The non-emergency calls are going well, although I was terribly intimidated in the beginning.  There is so much to learn!  And we dispatch for so may different agencies, it sometimes is difficult to keep all the varying policies and procedures of these agencies straight.  But I am doing well … my trainer says I am learning quickly, so I will take her word for it.  🙂

I have to say … I am surprised at the amount of “butt dials”, etc. we get on the 911 lines.  People, for the love … lock your phones!  For goodness sake … it’s not hard to put a password, code, etc. on the phone so it can’t accidentally dial out.  So may 911 lines are tied up by these calls …. we wait and listen, trying to hear what’s going on in the background … because we need to know if there is an emergency going on at your end of the phone, and you just can’t talk, or what.  And then we need to call the number back to make sure there isn’t an emergency … so don’t get snotty with us when we call back to check.  We just want to make sure that you are OK.  🙂

And you may think it’s cute to let your baby play with your phone, any phone, etc.   But keep in mind … as long as a cell phone has a charge, it can call 911.  Even if it’s not on a calling plan.  Cell phone have the capability to call 911 as long as there is a charge in the battery!  So give your little angel something else to play with!  Babies can and do call 911 every day.  Just sayin.

Enough ranting … regardless of the silly people, I love this job!  🙂

 

 

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